About Our Hospital
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My pet is a handful. Can I pay my bill ahead of time or in the exam room so I don’t have to wait in the lobby after the exam is over?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you call to schedule your appointment, please let us know that you…
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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
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I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the correct solution to cure or manage a pet’s condition. Please let us know…
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Is it OK to call with questions about my pet’s health?
Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel free to call or stop by anytime.
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My pet needs to come in for a regular exam/minor procedure, but I don’t have time to wait at the hospital the whole time. Can I drop my pet off and pick him/her back up later in the day?
For our clients’ convenience, we do offer drop-off appointments. Please call to arrange this service. We usually ask that you drop off your pet in the morning. We will call…
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Do you offer any payment plans?
Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. If you have any…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard American Express Discover We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
Please call (410) 734-6262 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
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What do I do in the case of an emergency and your clinic isn’t open?
In an emergency, call _______. Leave your name, phone number, and a brief description of your pet’s problem. Our on-call veterinarian will return your call as soon as possible. If…
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What are your hours of operation?
Our regular business hours are: Monday 8:00am – 5:00pm Tuesday 8:00am – 7:00pm Wednesday 8:00am – 5:00pm Thursday 8:00am – 7:00pm Friday 8:00am – 5:00pm Saturday Closed Sunday Closed 1st…
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